dv666 Privacy Policy
How your personal information is collected, stored, and kept secure — dv666's full privacy policy is described in detail here.
Important Notice: Please read this privacy policy carefully before using dv666's services. By creating an account on this platform or continuing to use it, you will be considered to have given your consent to the terms of this policy.
Introduction and Scope
dv666 (referred to hereinafter as "we", "us", or "the platform") is an online entertainment and sports betting platform operated for users in Bangladesh. We place the highest importance on the privacy of our users and are committed to protecting their personal information.
This privacy policy applies to all pages, services, and related activities on dv666.cam. It explains what types of information we collect, how it is used, who it may be shared with, and how you can maintain control over your information.
This policy applies to all registered and unregistered users aged 21 or above. dv666 provides services to users aged 21+ only.
What Information We Collect
We collect different types of information depending on the nature of our relationship with you. The categories of this information are described in detail below.
a) Information You Provide Directly
When registering an account or using our services, you voluntarily provide the following information:
- Full name and date of birth
- Email address
- Mobile number (linked to a bKash, Nagad, Rocket, or Upay account)
- Password (stored in encrypted form)
- Payment-related information (transaction records; full payment details are not stored directly)
- National ID card or passport information for identity verification (when required)
b) Automatically Collected Information
When you use the dv666 platform, certain information is collected automatically:
- IP address and geographic location (approximate)
- Device type, operating system, and browser information
- Logs of your activity on the platform (login times, page visits, gaming sessions)
- Information obtained from cookies and similar tracking technologies
c) Transaction-Related Information
Detailed records of deposits and withdrawals, betting history, and account balance records are stored. This information is essential for financial accountability and fraud prevention.
Purpose of Data Use
dv666 uses collected information only for specific and legitimate purposes. The main purposes are listed below:
- Account Management: Information is used to create, verify, and secure accounts.
- Service Delivery: To ensure betting, casino games, and other entertainment services are provided.
- Payment Processing: To complete secure transactions via bKash, Nagad, Rocket, and Upay.
- Customer Support: To resolve your issues through 24/7 live chat support.
- Security and Fraud Prevention: To detect and prevent unauthorized activity.
- Responsible Gaming: To identify unusual or at-risk behavior and provide assistance.
- Legal Compliance: To meet applicable legal requirements.
- Service Improvement: For analytical purposes to improve the quality and experience of the platform.
We never sell your personal information to third-party advertisers. The privacy of your information is a fundamental commitment for us.
Cookies and Tracking Technologies
dv666 uses cookies and similar technologies that help improve your browsing experience and keep the platform running properly.
Types of Cookies
- Essential Cookies: These are necessary for maintaining login state, security verification, and basic functionality. Disabling these cookies will prevent the platform from working properly.
- Functional Cookies: Used to remember your preferences, language selection, and personalization settings.
- Analytical Cookies: Used to collect usage statistics for the platform, which helps improve the quality of the service.
You can control or delete cookies through your browser settings, however disabling certain cookies may limit the functionality of the platform.
Data Sharing and Third Parties
dv666 may share your personal information with third parties in the following limited circumstances:
Payment Processors
The minimum information required to complete transactions via bKash, Nagad, Rocket, and Upay is shared with the relevant payment provider. This information is used solely for the purpose of transaction verification.
Technology and Service Partners
Some technology partners (such as cloud hosting or cybersecurity providers) needed to operate the platform may have access to limited information. They operate under strict confidentiality agreements.
Legal Obligations
We may be required to provide relevant information in the case of a legal order or mandatory requirement from a competent authority.
Fraud Prevention
Information may be shared with relevant authorities in the investigation of financial fraud, money laundering, or other illegal activity.
We never sell or lease your information to third parties for marketing purposes or for commercial gain.
Data Security Measures
dv666 has adopted industry-standard security measures to protect your personal information. Our main security steps are:
- SSL Encryption: Every connection is secured with 256-bit SSL encryption, which keeps the information exchanged between you and the platform protected.
- Password Hashing: All passwords are stored using advanced cryptographic hashing algorithms.
- Access Control: Strict role-based access control ensures that only authorized personnel can access specific information.
- Regular Security Audits: Systematic security assessments and vulnerability testing are used to identify and eliminate potential risks.
- Data Backup: Secure and encrypted backup systems protect against data loss.
- Firewall and Intrusion Detection: Advanced network protection systems prevent unauthorized access.
While we are committed to ensuring the highest level of security, no complete guarantee of security can be given for data transmission over the internet. We therefore ask that you use a strong and unique password and never share it with anyone.
Data Retention Period
dv666 retains your personal information only for as long as necessary. The retention policy is as follows:
- Active Accounts: All relevant information is retained for as long as the account remains active.
- Closed Accounts: Even after an account is closed, certain information may be retained for a limited period to meet legal and regulatory requirements.
- Financial Transaction Records: Transaction records are retained for an extended period for financial auditing and legal compliance.
- Marketing Information: If you wish to stop promotional communications, let our support team know and it will be actioned immediately.
Your Rights and Controls
You have the following rights regarding your personal information. Contact us to exercise these rights.
Right of Access
You are able to request information on what data we hold about you. It will be provided within a reasonable time after the request.
Right to Rectification
If there is any error in your information, you can request that it be corrected. This change can be made through account settings or via support.
Right to Erasure
In certain circumstances you can request that your personal information be deleted. However, some information may need to be retained due to legal obligations.
Right to Restrict Processing
In certain cases you can request that the processing of your information be restricted, particularly if there is a dispute about the accuracy of the information.
Right to Opt Out of Promotional Communications
You can stop promotional emails or notifications at any time. Contact our support team to do so.
To exercise your rights or for any privacy-related questions, contact us at: [email protected]
Protection of Minors
dv666 strictly does not provide its services to anyone under the age of 21. We do not intentionally collect any information from minors.
If we learn that a minor's information has entered our systems, we will immediately close that account and delete the associated information. Parents who suspect their child has registered on this platform can contact us at [email protected].
Changes to the Policy
dv666 may update this privacy policy from time to time. In the event of changes:
- The "Last Updated" date at the top of the page will be changed.
- For significant changes, registered users will be notified by email or through platform notifications.
- Continued use of the platform after changes will be considered as your consent to the updated policy.
We recommend that you visit this page regularly to stay informed about the latest information.
Contact Us
If you have any questions, concerns, or complaints about this privacy policy, please contact us:
- Email: [email protected]
- Live Chat: 24/7 support available in Bengali
We treat all privacy-related requests with the highest importance and aim to respond within a reasonable time. Our support team is always ready to assist you.
Want to know more?
Also read our Terms and Conditions and Responsible Gaming pages, which provide detailed information about your rights and responsibilities.